Terms and conditions
The success of the trip is also facilitated by the fact that the terms of the
transaction, which is an important part of every contract, have been clarified
from the beginning.
In addition to the legislation on tourist traveling both parties agree on the
following terms and conditions needed for trip organisation:
1. Reservations, contract, payment
Reservation takes place in writing or online, and it entails an agreement with
Latvia-Outdoor.
If a person offers several participants, he is also responsible for other
participants’ contractual obligations. The contract is concluded from the
moment when we send confirmation of booking.
After receiving the booking confirmation the prepayment (20%) has to be
transferred. If the tour costs less than 200 EUR the full cost of the tour should
be paid (payment - Bank transfer). The balance will be payable within 30 days
before the arrival.
2. Services, prices, conditions of program changes
The list of contractual services you can see in the description of programm.
Latvia-Outdoor can change services after the conclusion of the contract only
in cases which do not make worse the program of the trip and participants
should be informed about that fact in time.
The weather conditions, water levels, force majeure, changes in legislation,
diseases and other factors may influence the program and make changes for
the offered services. We are always concerned about how to provide equal
replacement services, which are described in the original contract. That kind
of changes do not decrease the value of services.
Unpredictable force majeure, which significantly improves the conditions of
travel, gives both parts the posibility to terminate the contract at any time.
Latvia-Outdoor has rights to receive payment for performed services. In that
case, if there are additional costs, unforeseen in the contract, both parts
reimburse the costs equaly.
Latvia-Outdoor has the rights to change the price of the tour 21 days before
departure (e.g. currency fluctuations). The client should be informed and in
the case of increasing the cost by more than by 10% the client may terminate
the contract without obligations.There is no refund for unused services that
were included in the program. The participant should be aware that travel-
related adventures - this is not the standard supply and may require from the
organizer and participant flexibility and the ability to improvise.
3. Termination of the Agreement, the change of the date, the replacement
of the participant
Participant may terminate the contract before the start of the trip with written
statement. In this case, we can demand compensation for the preparation of
traveling and administrative costs:
30 days before departure - 20% of the total amount of booked services,
for 29 - 15 days before departure - 40% of the total amount of booked services,
for 14 - 8 days before the trip - 60% of the total amount of booked services,
for 7 - 3 days prior to departure - 90% of the total amount of booked services,
2 days or less before departure - 100% of the total amount of booked services.
Change of the date: 30 days before the trip, we demand compensation for
preparatory work in the amount of 25 EUR. If the date is changed later, the
preparatory work and the new booking services should be reimbursed.
Replacing of travel participant: 3 days before the trip, you can terminate the
agreement in writing and replace participant of travel by another person. In
this case, we demand compensation for preparatory work in the amount of 25
EUR and other incurred additional costs. Replacing of travel participant can be
carried out if the person has the requirements of the proposed activities, and
Latvia-Outdoor approves replacement of travel participant.
Termination of the contract by the Latvia-Outdoor: Latvia-Outdoor can cancel
the contract no later than 8 weeks before the trip, if there isn’t the minimum
number of participants.The travel participants must be notified immediately.
Latvia-Outdoor returns a receipt of payment or pre-payment services, but
does not have to reimburse payment for the preparatory work,for the
reduction of profits or booking.
Latvia-Outdoor can cancel the contract during the event or before it, if the
participant interferes the preparation or conduction of the event despite the
warnings, threaten other participants or is not able to participate in activities.
During the event, travel attendant or the organizer of the event can terminate
the contract, giving a verbal warning. In this case Latvia-Outdoor does not
return the received payment services, because Latvia-Outdoor should
reimburse expenses of the event.
4. Responsibility, the state of health
Latvia-Outdoor is committed to prepare and provide booked services carefully
and diligently. We are not responsible for: damage which arose through the
fault of third parties or if the travel participant does not fulfill requirements of
travel attendant or organizer of the event. Maximum amount of our
responsibility is threefold cost of the trip. Participation in all courses, events
and other programs is at participants’ own risk. The participant confirms that
he is in a normal physical state, has sufficient swimming skills and starts the
tour, as well as the sports program and the program of adventure only in good
health. Latvia-Outdoor is not responsible for the arrival to Latvia. For storage of
private property in our vehicles and tents or other rented premises the owner
is responsible himself.
5. Warranty, support, partnership, decrease in price, compensation for
damages
Latvia-Outdoor can seek the assistance of a third parties if it can not provide
the service in accordance with the contract. If such assistance requires
disproportionate costs, we can refuse to provide this service. This problem we
can solve by replacing this services by an equivalent service.
If there is a threat of disruption of services or activities, Latvia-Outdoor is
obliged to do everything possible to prevent the failure of the event or service,
limit violations and minimize the damage. For providing activities or travel
services that do not meet the conditions of the tour contract or for significant
claims party may demand a reduction of price. Deficiencies should be
identified and announced immediately or in written within one month after
the end of the trip.
6. Passport, visa, border control, insurance
Travel participants are responsible themselves for a passport, visa, border
control documents, vaccinations, as well as documents on the car and tickets.
7. Other service provider
If a service offered by us is performed by another service provider, its terms
and conditions apply. These are available on request. Latvia-Outdoor is
responsible and liable only in his position as a broker.
8. Legal validity
If certain conditions lose their validity, the contract as a whole remains in
force.
9. Jurisdiction
Latvia-Outdoor
Sebastian Boldt
Hellersdorfer Weg 35
12689 Berlin
Germany
book now: +371 - 2914 6034
LATVIA OUTDOOR
Hellersdorfer Weg 35
12689 Berlin
© LATVIA OUTDOOR
The booking procedure
The booking arrangements are simple and fair.
1. You send me an email with your wish journey, yours travel
date, the name of the travel participant and, if applicable,
your personal wishes.
2. I will send you, within 24 hours, yours personal offer.
3. You agree to this offer.
4. With free availability you will receive your booking
confirmation.
5. You pay.
6. I send you your travel documents.